With Sales2Service, follow-up on complaints till they are satisfactorily and officially closed. How?
Here is how;
Create Follow-Up list for all complaints
- Generate detailed report for each and every complaint.
- Keep a track on the status of the complaint.
- Track the status by the assigned Executive, Schedule date and Follow-up.
- Recording my customer details, sales details, enquiry details, product details, Installation charges applicable.
- Create Service Report for each case.
Follow the Follow-ups
- Create Date Schedules for Complaint Follow-ups.
- Schedule an Executive to each complaint.
- Constantly track the status of the complaints.
- Note and monitor the remarks on status updates.
Remark for Better Management
- Track category based complaint remarks.
- Create short and detailed complaint remarks to give clarity and deeper understanding.
LISTEN FROM JO, HOW SALES2SERVICE HELPED HIM IN HIS BUSINESS.
What Our Clients Say
Sales2Service ERP helped me to automate my business and minimize manual works. The reminder feature through SMS & Email is an added advantage for my business.
2K AC Services
We are greatly impressed by the professional attitude shown by the Celexsa team whether it is the sales department or after-sales support department. There has been excellent support in terms of providing the services well on time.