Create Spares Estimation for Complaint
Check this video on how to create a Field Estimation for the complaint. It will explain how to add spare parts to be added for the defective products.
Online Sales & Service Management Software from Celexsa
Check this video on how to create a Field Estimation for the complaint. It will explain how to add spare parts to be added for the defective products.
Click here to view the demo video Menu Link: Service -> Contract List To change the serial number, go to the Service menu and click the ‘Contract List’ menu from the dropdown Click on “Change Product” menu on the “Set” action menu (against the contract you want to make the change) On the new page, you could change the serial number of the product. The serial number cannot be changed, if the […]
How the app works? User clicks the start button in one of the lists. For Service Page Updation Enters into the update page and fills the Start date and date Selects the status Dropdown list(Present right side to the status text and above the start date) Next enters the remarks and then the number of calls More resources Zone Master – How to add and use it
How the app works? User clicks the start button in one of the lists. For Service Page Updation Enters into the update page and fills the Start date and date Selects the status Dropdown list(Present right side to the status text and above the start date) Next enters the remarks and then the number of calls More resources How to use S2S tracking app How to update sales/service followup status in s2s mobile app How […]
How the app works? User clicks the start button in one of the lists. For Service Page Updation Enters into the update page and fills the Start date and date Selects the status Dropdown list(Present right side to the status text and above the start date) Next enters the remarks and then the number of calls For Sales Page Updation Enters into the update page and fills the Start date and date Selects the status […]
How the app works? Login ( Get the login details from the S2S Application ) Dashboard – dashboard has 2 tabs ( Future Tasks and Pending Tasks ) Sales is denoted by blue icon on the left and service is denoted by yellow icon Clicks the Start Button and enters into the update page Clicks the start Button present inside the update page After entering all the details and pressing submit button it will redirect […]
The steps explained about the Employee Tracker for admin report Select Report menu from the menu items. Click on the ‘Track Employee’ from the Employee Tracker section After that you will see the ‘Track Employee’ page Here you should give the tracking date and employee name You will easily track the employee with map track Start Time and to total time spent on the location & etc.. Note: For the tracking to work the employees […]
Menu: Product -> Add Product Enter product name and relevant details. If “Is serial Number mandatory” check box is checked, Product Inventory is managed based on serial numbers only. Enter root price and click the set button to calculate pricing details based on Price Categories. How to add related products?:- Select category to auto populate product models. Select required product models and then click right arrow button to appear product on right side box. Enter […]
When checked Allot Executive, this window will appear After Scheduled, following screen displayed in parent page. More resources How to Schedule Service Follow up info Details How to manage Up-Coming Preventive Maintenance Service How to find customers involved in service and provide appropriate service
Menu: Ser.Stores -> Supplier Outward Entry search supplier After selecting supplier, product details will be added. More resources How to add a new Supplier How to manage Supplier How to create a complaint entry
Menu: Service -> Contract List This page is visible for Admins & managers. They can view all contracts created by all executives in their location. Only Super Admin can search based on location. The status shows whether the contract is approved by Admin or not. Edit : Click Edit link to edit already existing contract. Cancel : Click this link to cancel the contract. View : Click this link and the page as shown below […]
Menu: Service -> Cancelled Contract Executives can view contracts created by them. Executives cannot view contract created by others. Edit : Click Edit link to edit already existing contract. Cancel : Click this link to cancel the contract. View : Click this link and the page as shown below could be viewed Create Quote : Click Create Quote to make contract quotation More resources How to find customers involved in service and provide appropriate service […]
Menu: Service -> Cancelled Contract More resources How to find customers involved in service and provide appropriate service How to add Service Contract Type
Menu: Service -> Contract Approval List Note: Admins only can view this page. All contracts needs to be approved by an admin before it can be released to customer. Billable Contract Approval Non – Billable Contract Approval More resources How to find customers involved in service and provide appropriate service How to add Service Contract Type