How to change the serial number for a product inside a contract? Skip to main content How Can We Help? Search Created OnOctober 31, 2021bys2sadmin Print You are here: KB Home Service Contract How to change the serial number for a product inside a contract? < Back to HelpDemo video Click here to view the demo video Steps Explained Menu Link: Service -> Contract List To change the serial number, go to the Service menu and click the 'Contract List' menu from the dropdown Click on "Change Product" menu on the "Set" action menu (against the contract you want to make the change) On the new page, you could change the serial number of the product. The serial number cannot be changed, if the contract is approved by the customer (or manually bypassed by admin) More resources How to return products to stores How to remove products using Stock Deduction
Created OnOctober 31, 2021bys2sadmin Print You are here: KB Home Service Contract How to change the serial number for a product inside a contract? < Back to HelpDemo video Click here to view the demo video Steps Explained Menu Link: Service -> Contract List To change the serial number, go to the Service menu and click the 'Contract List' menu from the dropdown Click on "Change Product" menu on the "Set" action menu (against the contract you want to make the change) On the new page, you could change the serial number of the product. The serial number cannot be changed, if the contract is approved by the customer (or manually bypassed by admin) More resources How to return products to stores How to remove products using Stock Deduction
