How to change the serial number for a product inside a contract?
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Demo video
Steps Explained
- Menu Link: Service -> Contract List
- To change the serial number, go to the Service menu and click the 'Contract List' menu from the dropdown
- Click on "Change Product" menu on the "Set" action menu (against the contract you want to make the change)
- On the new page, you could change the serial number of the product.
- The serial number cannot be changed, if the contract is approved by the customer (or manually bypassed by admin)